By booking or using the services of Yasmeen Cafe (“we,” “us,” or “Yasmeen Cafe”), you (“Client”) agree to the following Terms & Conditions (“Terms”). Please read them carefully. If you have any questions, email us at [email protected].
1. Services
- Mobile Coffee Catering: Mobile coffee cart with espresso drinks, Karak chai, and specialty items for events.
- Custom Branding: We offer signage, menu, and drink sleeve customization (fees apply).
- Service Area: Portland metro + surrounding cities (Vancouver, Salem, Tigard, etc.).
2. Quotes & Booking
- Validity: Quotes valid for 30 days.
- Confirmation: Bookings require signed agreement + non-refundable deposit (typically 50%).
- Right to Decline: We may decline or cancel any booking at our discretion.
3. Payment Terms
- Deposit & Balance: 50% deposit due on booking; balance due 7 days before event.
- Methods: We accept cards, transfers, checks, or Cash App.
- Late Payments: 1.5% weekly late fee. Non-payment may cancel booking with no refund.
4. Cancellations & Changes
- Client Cancellations: Must be made in writing to [email protected].
- Cancellations ≥30 days: deposit forfeited.
Cancellations <30 days: full fee due. - Changes: Requests ≥14 days prior may be accepted (subject to availability and fees).
5. Client Responsibilities
- Provide paved, level surface within 25 ft of 120V/15A outlet.
- Provide shade/cover (if outdoors) and coordinate approvals, parking, access, etc.
- Designate an on-site contact for coordination.
6. Equipment & Menu
- All equipment remains our property. Client is liable for damages.
- We may substitute menu items if ingredients are unavailable.
7. Health, Safety & Compliance
- We follow local health/safety rules.
- Client must notify of known allergies in advance.
- We’re not liable for guest reactions or incidents post-service.
8. Force Majeure
Neither party is liable for events beyond control (e.g., natural disasters, equipment failure). We will reschedule if possible; otherwise, a refund is provided minus non-recoverable costs.
9. Insurance & Indemnification
- We carry general liability insurance.
- Client agrees to indemnify us for issues arising from guest conduct or venue problems.
10. Limitation of Liability
Our liability is limited to the amount paid for the service in question. We’re not responsible for indirect or consequential damages.
11. Intellectual Property
All logos, menus, images, and marketing materials are our property. Reproduction requires written consent.
12. Confidentiality & Publicity
- Both parties agree to keep non-public information confidential.
- We may photograph or video the event for marketing unless Client opts out in writing ≥14 days prior.
14. Governing Law & Dispute Resolution
Oregon law applies. Disputes will be resolved in Multnomah County courts after a required 30-day mediation attempt.
15. Modifications
We may update these terms at any time. Continued use of our services signifies acceptance of changes.
Yasmeen Cafe LLC • Portland, OR 97223
Email: [email protected]